Google Play rejects the aspect ratio
Google Play rejects any screenshot whose long side is more than twice its short side, so tall captures such as 1320 × 2868 (2.17:1) or 1080 × 2400 (2.22:1) fail. Re-lay them out at 9:16, for example 1080 × 1920.
“The maximum dimension of your screenshot can’t be more than twice as long as the minimum dimension.”
You’ll see this when…
- Uploads of iPhone App Store screenshots fail on Play.
- Raw captures from modern Android phones fail.
How to fix it
- Check the ratio with the size checker.
- Put the capture in a 9:16 layout (frame + caption) instead of uploading it raw.
- Export at 1080 × 1920 or 1440 × 2560.
Frequently asked questions
What is the maximum aspect ratio on Google Play?
2:1. The long side can be at most twice the short side.
Why does my Pixel screenshot fail?
Modern phones have tall screens (about 20:9), which exceeds 2:1. Frame the capture on a 9:16 canvas.
Which size should I use instead?
1080 × 1920 or 1440 × 2560 (9:16).